OneTrust Home Loans 1 (the “Company”) understands the importance of our customers’ privacy and therefore created this Privacy Policy to protect your personal information. This Privacy Policy covers the handling of any personal information we collect. There are also federal and state laws to protect the privacy of personal information.
Financial companies choose how they share your personal information. The applicable laws give consumers the right to limit some but not all sharing. We are also required to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number, Credit history, Account balances, Credit scores, Payment history, and Employment information. When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share Customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their Customers personal information; the reasons OneTrust Home Loans chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes OneTrust Home Loans Share?Can you limit this sharing?For our everyday business purposes —
such as to process your transactions, maintain your
account(s), respond to court orders and legal investigations, or report ot credit bureausYesNoFor our marketing purposes —
to offer our products and services to youYesNoFor joint marketing with other financial companiesNoWe Don’t ShareFor our affiliates’ everyday business purposes —
information about your transactions and
experiences
NoWe Don’t ShareFor our affiliates’ everyday business purposes —
information about your creditworthinessNoWe Don’t ShareFor nonaffiliates to market to youNoWe Don’t Share
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you apply for a loan, or provide a copy of your government issued ID. We also collect your personal information from third-parties, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only the sharing of information for affiliates’ everyday business purposes (i.e., information about your creditworthiness), to limit affiliates from using your information to market to you, and to limit sharing your information for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing.
You may request access to the personal information that the Company holds about you by contacting us. If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we shall take reasonable steps to correct any of your information that is inaccurate, incomplete or out of date. If you wish to have your personal information deleted, please let us know and we shall delete that information wherever practical.
The Company’s website may occasionally contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site, they should read the privacy statements of any other site that collects personally identifiable information.
OneTrust Home Loans and our third-party service providers may use cookies and similar technologies to support the operation of OneTrust Home Loans’ websites. Cookies are small amounts of data that a website exchanges with a web browser or application on a visitor’s computer or mobile device. Cookies help us to collect information about visitors to OneTrust Home Loans’ websites, including date and time of visits, pages viewed, amount of time spent on our sites, or general information about the device used to access the site.
OneTrust Home Loans also uses targeting cookies. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You can refuse or delete cookies. Most browsers and mobile devices offer their own settings to manage cookies. If you refuse a cookie when on an OneTrust Home Loans website, or if you delete cookies, you may experience some inconvenience in your use of our websites. For example, you may not be able to sign in and access your account, or we may not be able to recognize you, your device, or your online preferences.
OneTrust Home Loans provides experiences on a variety of social media platforms that enable online sharing and collaboration among users who have registered to use them. We may collect information you provide by interacting with us via social media, such as photographs, opinions, or Twitter handle. Any content you post, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms is considered public information and is subject to the terms of use and privacy policies of those platforms. Please refer to each social media platform to better understand your rights and obligations with regard to such content.
From time to time, we may offer you the option to participate in contests, sweepstakes, or surveys. If you would like to participate, we may ask you for contact information, preferences, or other information. This information may be used to conduct research, improve our offerings, or contact you regarding home financing or award prizes. Our contests or sweepstakes may have separate rules, and we will identify how the information that you supply will be used in each case.
The Company reserves the right to amend this policy at any time as deemed necessary. To ensure you are updated with changes, please continue to visit this privacy page regularly.
For more information about your California Privacy rights, please visit our Privacy Notice For California Residents here.